Posted By in Gender in Value Chains
Posted 5 December 2017 at 08:27

Women’s World Banking; Best Practices in Serving Low-Income Women

With support from the Metlife Foundation, Women’s World Banking documented best practices in serving low-income women profitably and sustainable. Debuted at the Making Finance Work for Women Summit in Dar es Salaam, Tanzania, these four best practices are based on our experiences working with three institutions: Ujjivan Small Finance Bank (India), Compartamos Banco (Mexico) and Lead Foundation (Egypt). WWWB shares these practices with the industry to enable more financial institutions to serve low-income women and help accelerate financial inclusion for low-income women around the world. The best practices with catchy lessons learned can be found via this link . They are organised according to the following key topics:

  • Leadership and Change Management
  • Customer Centricity
  • Branding and Marketing
  • Data Collection

Do  not forget to Watch this video on YouTube summarizing the main lessons learned!



Thacien MUNYAMAHAME Waow!Nice article, happy to see sustainability of relevant projects in many developing countries! Thanks for sharing Angelica Senders!

1 year 1 month ago

Nicole Metz Thanks Angelica, interesting to see there is a process to find better financial services, that work for women. The video misses a 'gender' perspective however, unfortunately.

1 year 1 month ago